Priority Upstream Feasibility – Directorate General of Civil Status eServices Digitisation

REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Lebanon GFPP for Lebanon Digital Acceleration Project (LDAP) - P181954 Loan No./Credit No./ Grant No.: TF-C8895 Assignment Title: Phase 1: Priority Upstream Feasibility – Directorate General of Civil Status eServices Digitisation Reference No . (as per Procurement Plan): LB-OMSAR-568786-CS-QCBS The Office of the Minister of State for Administrative Reform (OMSAR) has received financing from the World Bank toward the cost of the Preparation Grant for the Lebanon Digital Acceleration Project (LDAP) , and intends to apply part of the proceeds for consulting services. The consulting services (“the Services”) include undertaking a rapid, practical and evidence-based assessment of the institutional, technical, operational, legal and readiness conditions required to digitise priority DGCS services and preparing the foundation for subsequent use-case design and the civil registration platform build. The assignment is expected to be completed within a maximum of three months (approximately 12 weeks) from contract signature. The detailed Terms of Reference (TOR) for the assignment is attached to this REOI . The Office of the Minister of State for Administrative Reform (OMSAR) now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are: At least 10 years of demonstrated experience in civil registration, digital government, public-sector service transformation, identity systems, or closely related fields. Demonstrated experience in assessing and designing digital transformation programmes involving decentralised government service networks. Proven experience in civil registration, identity, interoperability, workflow digitisation and/or government information systems. Demonstrated field-assessment capability, including experience surveying or assessing local government offices and operational readiness. Strong understanding of digital identity, API-based interoperability, electronic signatures/digital trust and cybersecurity/privacy principles. Experience preparing feasibility studies, investment roadmaps, business requirements or procurement documentation for government digital projects. Experience working on World Bank or other international development-financed projects is highly desirable. Strong stakeholder-management and facilitation skills, including the ability to work across multiple government institutions. Fluency in English is required. Arabic proficiency is required within the core assignment team, with sufficient Arabic-speaking capacity to conduct field visits, interviews and consultations with Mukhtars, CSQ staff and other local stakeholders and to review relevant Arabic-language documentation. Previous experience undertaking comparable a